Employee Spotlight: Thane Tagg Jr., Director of Solution Engineering

The next Neocol employee we are eager to highlight on our blog is one of our newer hires, Thane!

How did you end up at Neocol?

I joined the team at Neocol two months ago. The strategic vision of the company to help accelerate customers using the Salesforce Revenue Cloud platform was something I was instantly drawn to and I was excited about the potential to work there.

What is your educational background?

I have a degree from Temple in Management Information Systems from the Fox School of Business.

What is your role at Neocol?

I am the Director of Solution Engineering, which means I help demonstrate the value of Salesforce’s capabilities to customers. I show them how Salesforce can transform their lead-to-cash business processes and shape & scope Revenue Cloud projects to set them up for success. I also put together and present demos for customer use cases to help articulate a strategic vision for lead-to-cash digital transformations.

What is your previous work experience?

I previously worked in consulting as a solution/technical architect for enterprise B2B SaaS companies. I also worked in Systems RevOps for a publicly traded leading BI software provider.

What does a typical work day look like for you in your role?

A typical day could look like any combination of the following things. I routinely meet with Salesforce customers to help shape project implementations and define their roadmap to success. Additionally, I work on generating statements of work for our customers’ projects. I also work closely with Neocol’s delivery team on project visions, goals, objectives, and technical details to help ensure a successful delivery to customers.

What is your favorite thing about working at Neocol?

My favorite thing about Neocol is the people, both our internal employees and our customers! I work with some of the brightest people in the Salesforce ecosystem, at the most customer centric Salesforce Revenue Cloud consulting company. It’s very rewarding to work alongside people who love helping our customers and ensuring our customers success using the Salesforce platform.

Proactively Prevent Churn

Prevent customers from canceling or decreasing their subscriptions and related services.

Fuel Product-Led Growth

Position products as the main drivers of customer acquisition, activation, satisfaction, retention, and scalable expansion.

Quote w/ Speed, Accuracy,
& Control

Scale your business with essential controls, accuracy, and flexibility that drive top-line revenue.

Ignite Partner Relationship
Management

Unleash your partner network to
enable growth and provide world-
class service to your customers.

Best-In-Class CX Customer
Experience

Deliver personalized experiences to customers through innovative marketing, sales, service, and engagement strategies.

Unlock Efficient Self-Service 

Drive efficiency, reduce costs, and make it easier for your customers to do business with you at any point of their journey.

Automate Revenue
Recognition

Eliminate manual worksheet-driven processes by creating a fully automated, common source of truth.

Harvest Game-Changing
Intelligence & Data

Leverage data and AI across your business to optimize your operating model, supercharge performance, and make informed decisions.

Streamline Billing
& Collections

Automate invoice generation and contract updates to drive efficiencies.

Delight customers and ignite your partner network with multi-cloud solutions for subscription businesses
Improve the subscription customer experience, speed up sales cycles, and automate billing and revenue recognition

Drive profitable top-line growth selling through your partners

Unleash seamless integration and unparalleled efficiency, revolutionizing your business connectivity and accelerating growth
Simplify revenue recognition and compliance on the Salesforce platform

Meet your customers where they want to be met

Simplify the complexity and strain around evolving revenue recognition mandates

Delight your customers by enabling a simple, easy-to-use payments page

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