In 2014, Salesforce introduced Salesforce Military and more recently, Trailhead Military. The Trailhead Military program connects its members to free training, certifications, and career opportunities within the Salesforce ecosystem. The program is available to active duty, reserve, guard, veterans, and military spouses.
Those that fit the qualifications can start to learn Salesforce skills right away. With self-paced training, Trailhead Military makes it easy for members to learn certain skills, test their knowledge, earn certifications, and connect with other members to find job opportunities.
Neocol is lucky to have an incredible employee, Matt Mayhugh, that came to our organization through the Trailhead Military program. He shed some valuable light on his military background, experience with Trailhead Military, and how he came to work at Neocol.
What is your background working with the Military?
I served 12 years in the United States Marine Corps. From 2002-2010 I served with Marine Air Control Squadron 23 (MACS-23), as a Ground Communications Organizational Repairman. This which is basically just a fancy way to say I fixed broken radios! In 2007 I was augmented to active duty and served as an Administrative Specialist, still with MACS-23. During my tenure with MACS-23, I supported over 75 active-duty personnel and 250 reserve personnel with promotions, pay, legal, and travel requirements.
In 2010, I transferred to G-1, Marine Forces Reserve (MFR) in New Orleans, LA. During my time at MFR, I was assigned to the Installation Personnel Administration Center as the Non-Commissioned Officer in charge. Additionally, I served on MFR G-1 Manpower Branch Personnel Transition Team that was assigned to spearhead a complete Reserve Component restructuring into a new strategic direction. I was also the designer and architect of both internal and external staffing databases, as well as aiding in the transition of over 6,000 Marines to new units and jobs.
How did you get started at Neocol and what do you do at Neocol?
I started working as a Salesforce Consultant at Neocol in September 2020. I had been having conversations with Neocol in early 2020 about employment upon earning my Salesforce Administrator certification, and I was thrilled to join the team.
Neocol is a Salesforce Military partner, and one of the amazing things about Neocol is that they were willing to give someone with limited exposure to the Salesforce ecosystem a chance in the industry.
How did the Salesforce Military Program help you in your career?
My journey into the Salesforce ecosystem started in January 2020. I knew I wanted to start a career in Salesforce, I just didn’t know where to start. A good friend of mine who has been in the ecosystem for several years referred me to Salesforce Military and the Trailhead program and I was immediately hooked.
Trailhead helped me connect with veterans like me that were just starting their Salesforce careers as well as veterans that were already part of the Salesforce ecosystem. This was especially beneficial, as we all had a mutual understanding of what it was like to serve in the military and how that translated to Salesforce. Additionally, the guided career goals, structured learning, preparation, and testing that the Trailhead program provides are all things that veterans are familiar with.
What would you tell other Military personnel about the Salesforce Military Program?
The transition from military life to civilian life can be difficult, specifically learning to translate the skills and knowledge learned in the military to “real-world” applications. Additionally, the adjustments and changes that a military spouse goes through can be just as challenging, and Salesforce Military helps bridge that gap.
Another great feature is that the Salesforce community has a level of camaraderie that is reminiscent of military life. Whether you are a veteran fresh out of the military, a seasoned veteran looking for a career change, or a military spouse looking to grow your career, I would encourage you to explore the Salesforce Military program.
It truly is a no experience needed opportunity to gain valuable skills in a growing industry. Combine Salesforce skills with the hard work ethic, discipline, and can-do attitude of military veterans or their spouse, and everyone comes out ahead.
Contributions: Matt Mayhugh