Proactively Prevent Churn

Retain customers, avoid cancelations, eliminate decreases in
subscriptions

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Actionable Insights Drive Growth

Decrease cancellations due to lack of visibility and awareness of unhappy customers

Drive out inefficient manual processes that manage high volume renewals

Say goodbye to fragmented customer experiences impairing valuable customer interactions and customer service

Results You Can See

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The Tools You Need to Succeed

Create automated workflows based on predefined customer actions, such as late payments or decrease in product usage, to proactively solve problems with Early Warning Systems (EWS)

Automatically add customers to marketing journeys for targeted content delivery like product enhancements, CSAT improvements, and case resolution follow ups

Drive automative “no touch” renewals for customers right within your product

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Success Stories

“Team was great to work with, Neocol knew their stuff and was able to make sure we got to a solution that met our business needs all while coming in on time and on budget. I don’t know what they could have done better and we definitely achieved everything we wanted to working with them and more”