Leveraging Salesforce CPQ to move from a perpetual to a subscription based business model yields scalability gains for growing organizations.
Spatial Business Systems “SBS” offers world-class solutions to improve spatial and design data utilization. Located in Lakewood, CO, the growing organization looked to improving its customer experience by way of unifying their front and back-end teams, providing the right customer information across the business, and creating a seamless purchasing experience.
Together, Neocol and Spatial Business Systems reviewed their Quote-to-Cash process to understand current bottlenecks and process improvements that would prevent the type of scalability they were looking to unlock.
After identifying the ways in which SBS could successfully achieve the pivot from perpetual to subscription business model without disrupting their current customer experience, both Neocol and SBS identified a “crawl-walk-run” approach that was digestible for the business while prioritizing speed to value without putting risk on the business.
“The Neocol team were great to work with. They were able to provide excellent knowledge, direction and feedback in the planning stages and into the implementation of CPQ for our business. It was super easy to work with them and they did a great job.”
To hear more about how Neocol helps subscription businesses scale and grow by leveraging Salesforce CPQ & Billing, proprietary ERP connectors, and more, please get in touch
About Neocol
Neocol helps subscription businesses scale and grow. As a leading Salesforce CPQ & Billing consulting partner, Neocol guides customers on a transformative Quote-to-Cash journey through advisory, implementation, and ongoing success services.
Proactively Prevent Churn 
Prevent customers from canceling or decreasing their subscriptions and related services.
Fuel Product-Led Growth
Position products as the main drivers of customer acquisition, activation, satisfaction, retention, and scalable expansion.
Quote w/ Speed, Accuracy,
& Control
Scale your business with essential controls, accuracy, and flexibility that drive top-line revenue.
Ignite Partner Relationship
Management
Unleash your partner network to
enable growth and provide world-
class service to your customers.
Best-In-Class CX Customer
Experience
Deliver personalized experiences to customers through innovative marketing, sales, service, and engagement strategies.
Unlock Efficient Self-Service
Drive efficiency, reduce costs, and make it easier for your customers to do business with you at any point of their journey.
Automate Revenue
Recognition
Eliminate manual worksheet-driven processes by creating a fully automated, common source of truth.
Harvest Game-Changing
Intelligence & Data
Leverage data and AI across your business to optimize your operating model, supercharge performance, and make informed decisions.
Streamline Billing
& Collections
Automate invoice generation and contract updates to drive efficiencies.
Drive profitable top-line growth selling through your partners
Meet your customers where they want to be met
Simplify the complexity and strain around evolving revenue recognition mandates
Delight your customers by enabling a simple, easy-to-use payments page
