Sprout Social – Unifying the Sales, IT, and Finance Functions

Sprout Social (NASDAQ : SPT) is a social media software company headquartered in Chicago, Illinois, USA. Just before the Sprout Social team got to ring the opening bell on the American Stock Exchange, the rising technology company partnered with Neocol and Salesforce CPQ & Billing to identify how to best unify the Sales, IT, and Finance functions to scale their business.


Collectively, the teams reviewed the entire Quote-to-Cash experience at Sprout Social across people, process, and technology. After several weeks of working together to identify and prioritize key points across that experience, solutions were identified to improve the customer and employee experience across their Quote-to-Cash lifecycle.


“Neocol came in to help with a very loosely defined problem. They took the time to speak with our teams, understand the root of our issues, and suggest a more holistic and sustainable solution.”


Sprout Social is an innovative organization focused on transforming the way their customers go to market as well as looking inward to drive significant change.


To hear more about how Neocol helps subscription businesses scale and grow by leveraging Salesforce CPQ & Billing, proprietary ERP connectors, and more, please Get in touch


About Neocol

Neocol helps subscription businesses scale and grow. As a leading Salesforce CPQ & Billing consulting partner, Neocol guides customers on a transformative Quote-to-Cash journey through advisory, implementation, and ongoing success services.

About Sprout Social

Sprout Social enables brands to find, form, and deepen the connections with their social audience.

Proactively Prevent Churn

Prevent customers from canceling or decreasing their subscriptions and related services.

Fuel Product-Led Growth

Position products as the main drivers of customer acquisition, activation, satisfaction, retention, and scalable expansion.

Quote w/ Speed, Accuracy,
& Control

Scale your business with essential controls, accuracy, and flexibility that drive top-line revenue.

Ignite Partner Relationship

Unleash your partner network to
enable growth and provide world-
class service to your customers.

Best-In-Class CX Customer

Deliver personalized experiences to customers through innovative marketing, sales, service, and engagement strategies.

Unlock Efficient Self-Service 

Drive efficiency, reduce costs, and make it easier for your customers to do business with you at any point of their journey.

Automate Revenue

Eliminate manual worksheet-driven processes by creating a fully automated, common source of truth.

Harvest Game-Changing
Intelligence & Data

Leverage data and AI across your business to optimize your operating model, supercharge performance, and make informed decisions.

Streamline Billing
& Collections

Automate invoice generation and contract updates to drive efficiencies.

Delight customers and ignite your partner network with multi-cloud solutions for subscription businesses
Improve the subscription customer experience, speed up sales cycles, and automate billing and revenue recognition

Drive profitable top-line growth selling through your partners

Unleash seamless integration and unparalleled efficiency, revolutionizing your business connectivity and accelerating growth
Simplify revenue recognition and compliance on the Salesforce platform

Meet your customers where they want to be met

Simplify the complexity and strain around evolving revenue recognition mandates

Delight your customers by enabling a simple, easy-to-use payments page


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