Sprout Social (NASDAQ : SPT) is a social media software company headquartered in Chicago, Illinois, USA. Just before the Sprout Social team got to ring the opening bell on the American Stock Exchange, the rising technology company partnered with Neocol and Salesforce CPQ & Billing to identify how to best unify the Sales, IT, and Finance functions to scale their business.
Collectively, the teams reviewed the entire Quote-to-Cash experience at Sprout Social across people, process, and technology. After several weeks of working together to identify and prioritize key points across that experience, solutions were identified to improve the customer and employee experience across their Quote-to-Cash lifecycle.
“Neocol came in to help with a very loosely defined problem. They took the time to speak with our teams, understand the root of our issues, and suggest a more holistic and sustainable solution.”
Sprout Social is an innovative organization focused on transforming the way their customers go to market as well as looking inward to drive significant change.
To hear more about how Neocol helps subscription businesses scale and grow by leveraging Salesforce CPQ & Billing, proprietary ERP connectors, and more, please Get in touch
About Neocol
Neocol helps subscription businesses scale and grow. As a leading Salesforce CPQ & Billing consulting partner, Neocol guides customers on a transformative Quote-to-Cash journey through advisory, implementation, and ongoing success services.
About Sprout Social
Sprout Social enables brands to find, form, and deepen the connections with their social audience.
Proactively Prevent Churn 
Prevent customers from canceling or decreasing their subscriptions and related services.
Fuel Product-Led Growth
Position products as the main drivers of customer acquisition, activation, satisfaction, retention, and scalable expansion.
Quote w/ Speed, Accuracy,
& Control
Scale your business with essential controls, accuracy, and flexibility that drive top-line revenue.
Ignite Partner Relationship
Management
Unleash your partner network to
enable growth and provide world-
class service to your customers.
Best-In-Class CX Customer
Experience
Deliver personalized experiences to customers through innovative marketing, sales, service, and engagement strategies.
Unlock Efficient Self-Service
Drive efficiency, reduce costs, and make it easier for your customers to do business with you at any point of their journey.
Automate Revenue
Recognition
Eliminate manual worksheet-driven processes by creating a fully automated, common source of truth.
Harvest Game-Changing
Intelligence & Data
Leverage data and AI across your business to optimize your operating model, supercharge performance, and make informed decisions.
Streamline Billing
& Collections
Automate invoice generation and contract updates to drive efficiencies.
Drive profitable top-line growth selling through your partners
Meet your customers where they want to be met
Simplify the complexity and strain around evolving revenue recognition mandates
Delight your customers by enabling a simple, easy-to-use payments page
