Proactively Prevent Churn
Retain customers, avoid cancelations, eliminate decreases in
subscriptions
Actionable Insights Drive Growth
Decrease cancellations due to lack of visibility and awareness of unhappy customers
Drive out inefficient manual processes that manage high volume renewals
Say goodbye to fragmented customer experiences impairing valuable customer interactions and customer service
Results You Can See
The Tools You Need to Succeed
Create automated workflows based on predefined customer actions, such as late payments or decrease in product usage, to proactively solve problems with Early Warning Systems (EWS)
Automatically add customers to marketing journeys for targeted content delivery like product enhancements, CSAT improvements, and case resolution follow ups
Drive automative “no touch” renewals for customers right within your product
“Team was great to work with, Neocol knew their stuff and was able to make sure we got to a solution that met our business needs all while coming in on time and on budget. I don’t know what they could have done better and we definitely achieved everything we wanted to working with them and more”
What’s on our mind lately
Salesforce in 2023, 3 Key Insights for Customers
Reduce Turnover on your Revenue and Finance Teams
3 Ways SAAS Companies Can Reduce Churn with Salesforce
We KnowSubscription Management
Led Growth
Accuracy, and Control
Class CX
Data and Intelligence
and Collections
Relationship Management
Prevent Churn
Recognition
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Proactively Prevent Churn
Prevent customers from canceling or decreasing their subscriptions and related services.
Fuel Product-Led Growth
Position products as the main drivers of customer acquisition, activation, satisfaction, retention, and scalable expansion.
Quote w/ Speed, Accuracy,
& Control
Scale your business with essential controls, accuracy, and flexibility that drive top-line revenue.
Ignite Partner Relationship
Management
Unleash your partner network to
enable growth and provide world-
class service to your customers.
Best-In-Class CX Customer
Experience
Deliver personalized experiences to customers through innovative marketing, sales, service, and engagement strategies.
Unlock Efficient Self-Service
Drive efficiency, reduce costs, and make it easier for your customers to do business with you at any point of their journey.
Automate Revenue
Recognition
Eliminate manual worksheet-driven processes by creating a fully automated, common source of truth.
Harvest Game-Changing
Intelligence & Data
Leverage data and AI across your business to optimize your operating model, supercharge performance, and make informed decisions.
Streamline Billing
& Collections
Automate invoice generation and contract updates to drive efficiencies.
Drive profitable top-line growth selling through your partners
Meet your customers where they want to be met
Simplify the complexity and strain around evolving revenue recognition mandates
Delight your customers by enabling a simple, easy-to-use payments page