What is Change Management?

Change usually isn’t an easy thing for most people and organizations but it is an inevitable part of business. Fortunately, there are professionals that help individuals and organizations handle change, and they are the experts in the discipline of Change Management.

Change Management Defined

Change management is the discipline that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes*. This usually does not consist of one seamless step, but multiple different events stacked together to execute and sustain the overall change. Change Management Practitioners are experts in guiding people through change, paying close attention to navigating skeptical behavior, mitigating risk and making transitional periods as painless as possible leading to adoption.

Neocol & Change Management

Here at Neocol, we are undergoing some change of our own! We have recently created a dedicated Change Management practice to support Salesforce implementation projects and help them run as smoothly and successfully as possible. We want to ensure that our clients have all the resources necessary to navigate change within their organization, investing in a dedicated Change Management team at Neocol was a no-brainer.

Our Change Management team is Salesforce and Change Management certified and works directly with the rest of the team at Neocol to effectively integrate project management and change enablement for our clients. We are here to help align resources, meet your project objectives on time and on budget and achieve rapid ROI.

One change that you may be considering at your organization is the implementation of Salesforce tools. When making a decision to implement new technology, it is beneficial to have the assistance of a professional in Change Management to help navigate the process and any challenges that may come your way.

Interested in having our Change Management team support your next Salesforce project? Reach out today!

Contributor: Stacey Chery, Director of Advisory and Change Management, Neocol

Stacey Chery is Director of Advisory and Change Management practice at Neocol. Stacey has over 20 years’ experience in behavior change, early in her career as a cognitive behavior therapist and now focused on organizational change management and enablement. Stacey is a Prosci® Certified Change Practitioner and is certified by the Association of Change Management Professionals (ACMP®) holding the globally recognized CCMP™.

*Source: https://www.prosci.com/resources/articles/what-is-change-management

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